Refund policy
Return & Refund Policy — Ethereal Sweets
We want you to be completely satisfied with your purchase of our premium sweet.
Returns
You have 7 days from the date of delivery to request a return. To be eligible, the sweet must be in its original packaging and unused.
To start a return, contact us at info@ethereal-sweets.com. Returns must be sent to:
Ethereal Sweets
8 Tiffany Dr, Flemington, NJ 08822, USA
Items returned without prior approval will not be accepted.
Damages & Issues
If your sweet arrives damaged, defective, or incorrect, please contact us immediately at info@ethereal-sweets.com, and we will make it right.
Non-Returnable Items
Due to the perishable nature of our product, sweets cannot be returned or exchanged.
Refunds
Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days.
If more than 15 business days have passed after approval, contact us at info@ethereal-sweets.com.